Appointment of Conciliator and Role of Conciliator

Appointment of Conciliator and Role of Conciliator - Arbitration and Conciliation Act, 1996

The Arbitration and Conciliation Act, 1996

Appointment of Conciliator and Role of Conciliator

📚 Introduction

Conciliation is a form of Alternative Dispute Resolution (ADR) mechanism under Part III of the Arbitration and Conciliation Act, 1996. It is a consensual process where an independent third party, the conciliator, assists the disputing parties in reaching an amicable settlement.

Unlike arbitration, where the arbitrator decides the dispute, a conciliator facilitates communication and helps parties explore settlement options. The process is informal, flexible, and aims to preserve business relationships while resolving disputes efficiently.

Key Features of Conciliation

  • Voluntary Process: Both parties must consent to conciliation.
  • Confidential: All proceedings remain confidential.
  • Flexible: The conciliator has discretion in conducting proceedings.
  • Binding Settlement: The settlement agreement has the status of an arbitral award.

👥 Appointment of Conciliator (Section 64)

Statutory Provisions

Section 64 of the Arbitration and Conciliation Act, 1996 governs the appointment of conciliators. The section provides parties with complete autonomy in selecting conciliators.

Number of Conciliators

Number of Conciliators Appointment Process Special Note
One Conciliator (Sole) Both parties may agree on the name of a sole conciliator Most common approach for simple disputes
Two Conciliators Each party appoints one conciliator Suitable for bilateral disputes
Three Conciliators Each party appoints one conciliator, and both parties agree on the third conciliator who acts as the presiding conciliator Recommended for complex disputes

Institutional Assistance (Section 64(2))

Parties may seek assistance from institutions or persons for appointing conciliators:

  • Request recommendations of suitable individuals to act as conciliator
  • Authorize the institution to directly appoint one or more conciliators

Qualifications and Independence

The appointing institution or person must ensure:

  • Independent and impartial conciliator
  • For sole or third conciliator: Consider appointing a person of different nationality than the parties (in international disputes)
  • No conflict of interest with the dispute

Initiation of Conciliation (Section 62)

Conciliation proceedings commence when:

  1. One party sends a written invitation to the other party for conciliation
  2. The invitation identifies the subject matter of the dispute
  3. The other party accepts the invitation in writing
  4. If rejected or no reply within 30 days, no conciliation proceedings take place

⚖️ Role of Conciliator

Primary Functions (Section 67)

The conciliator's main role is to assist parties in reaching an independent and amicable settlement. The key responsibilities include:

Role Description Legal Basis
Independent and Impartial Assistance Must act without bias toward any party Section 67(1)
Guided by Principles Must follow objectivity, fairness, and justice Section 67(2)
Procedural Flexibility Freedom to conduct proceedings considering case facts and parties' wishes Section 67(3)
Settlement Proposals May make proposals at any stage, need not be in writing Section 67(4)
Information Disclosure Must disclose information received from one party to the other (with exceptions) Section 70

Duties and Obligations

Facilitate Communication

Bridge gaps between parties through separate and joint meetings

Identify Issues

Help parties identify disputed matters and areas of agreement

Explore Solutions

Assist in examining various alternatives for resolution

Draft Settlement

Help formulate mutually acceptable settlement terms

Restrictions on Conciliator (Section 80)

What a Conciliator CANNOT Do:

  • Cannot act as arbitrator in the same dispute (unless parties agree)
  • Cannot represent or counsel either party in subsequent proceedings
  • Cannot be called as a witness in arbitral or judicial proceedings
  • Cannot disclose confidential information from the proceedings

Confidentiality (Section 75)

The conciliator and parties must maintain confidentiality of:

  • All matters relating to conciliation proceedings
  • The settlement agreement (except for implementation purposes)
  • Views, suggestions, and admissions made during proceedings

Settlement Agreement (Section 73 & 74)

When parties reach agreement:

  1. They draw up and sign a written settlement agreement
  2. The conciliator authenticates the settlement agreement
  3. The agreement becomes final and binding on parties
  4. It has the same status and effect as an arbitral award under Section 30

📋 Practical Examples

Example 1: Construction Dispute

Facts:

ABC Construction Company (Contractor) and XYZ Developers (Client) have a dispute over alleged defects in construction work worth Rs. 50 lakhs. The project has been delayed, and both parties want a quick resolution to avoid litigation.

Appointment Process:

  • XYZ Developers send a written invitation to ABC Construction for conciliation
  • ABC Construction accepts within 15 days
  • Parties agree to appoint Mr. Sharma, a retired civil engineer with 30 years of experience, as sole conciliator
  • Alternatively, they could approach the Indian Council of Arbitration (ICA) for recommendations

Role of Conciliator:

  • Conducts separate meetings with each party to understand concerns
  • Arranges a joint site visit with a technical expert
  • Proposes that ABC Construction rectifies minor defects and XYZ Developers releases 80% of withheld payment
  • Both parties agree, and a settlement agreement is signed and authenticated

Outcome:

The settlement agreement has the status of an arbitral award and is enforceable as a decree of court.

Example 2: International Commercial Dispute

Facts:

An Indian exporter and a German buyer have a dispute over quality specifications of exported textiles worth $200,000. The buyer refuses to make full payment claiming defects.

Appointment Process:

  • Parties agree on three conciliators: Indian exporter appoints one conciliator, German buyer appoints one conciliator, and both agree on a Swiss textile expert as presiding conciliator
  • The International Chamber of Commerce (ICC) assists in the appointment process
  • The presiding conciliator has different nationality than both parties (recommended practice)

Role of Conciliator Panel:

  • Conducts proceedings via video conferencing to save costs
  • Arranges independent laboratory testing of textile samples
  • Proposes a settlement: Buyer pays 90% of invoice amount, and exporter provides a discount on the next order
  • Both parties accept, preserving their long-term business relationship

Example 3: Partnership Dispute

Facts:

Two partners in a software development firm have a dispute over profit sharing and business direction. They wish to resolve it amicably to avoid damaging the business.

Appointment Process:

  • One partner initiates conciliation by written notice
  • Other partner accepts, and they jointly appoint their former business mentor as sole conciliator
  • The conciliator ensures no conflict of interest and accepts the appointment

Role of Conciliator:

  • Reviews partnership deed and financial statements
  • Conducts confidential individual meetings to understand each partner's concerns and goals
  • Proposes restructuring profit-sharing ratio based on current contributions
  • Suggests creating clear decision-making protocols for future
  • Both partners agree and sign settlement agreement

⚖️ Landmark Case Law

Guru Nanak Foundation v. Rattan Singh & Sons

Citation: AIR 1981 SC 2075 | (1981) 4 SCC 634
Court: Supreme Court of India
Bench: Justice D.A. Desai & Justice A.P. Sen
Year: 1981

Background and Facts

This landmark case was decided under the Arbitration Act, 1940, which preceded the current 1996 Act. The case involved a dispute where the Supreme Court had appointed a sole arbitrator after one party challenged a unilateral appointment. The case highlighted the problems with the arbitration process under the 1940 Act and called for reforms.

Key Legal Issues

  • The complexity and delays in arbitration proceedings under the 1940 Act
  • The need for alternative dispute resolution mechanisms
  • Court intervention in arbitration matters
  • The appropriate forum for challenging arbitral awards

Observations by the Court

"Interminable, time-consuming, complex and expensive court procedures impelled jurists to search for an alternative forum, less formal, more effective and speedier for resolution of disputes avoiding procedural claptrap and this led them to Arbitration Act, 1940."

"However, the way in which the proceedings under the Act are conducted and without an exception challenged in Courts, has made lawyers laugh and legal philosophers weep."

"Informal Forum chosen by the parties for expeditious disposal of their disputes has by the decisions of the Court been clothed with 'legalese' of unforeseeable complexity."

Legal Principles Established

  • Alternative Dispute Resolution (including conciliation) should be simple, less technical, and more responsive to the expectations of justice
  • Court intervention should be minimal to preserve the efficacy of ADR mechanisms
  • The arbitration/conciliation process should avoid procedural complexities that defeat its purpose
  • The need for an independent and impartial adjudicator in dispute resolution

Impact on Conciliation Law

This judgment significantly influenced the drafting of the Arbitration and Conciliation Act, 1996, which incorporated conciliation provisions based on the UNCITRAL Conciliation Rules. The Act aimed to address the concerns raised in this case by:

  • Minimizing court intervention (Section 5)
  • Providing flexible procedures for conciliation
  • Ensuring confidentiality and party autonomy
  • Making settlement agreements enforceable as arbitral awards
  • Establishing clear guidelines for appointment of conciliators

Relevance Today

The principles from this case continue to guide the interpretation of conciliation provisions under the 1996 Act. Courts cite this case to emphasize the importance of:

  • Maintaining the informal and flexible nature of conciliation
  • Avoiding technical legal procedures in ADR
  • Respecting party autonomy in choosing conciliators
  • Ensuring speedy and cost-effective dispute resolution

Other Supporting Case Laws

• Haresh Dayaram Thakur v. State of Maharashtra, AIR 2000 SC 2281 - Discussed confidentiality in conciliation proceedings

• Mysore Cements Ltd. v. Svedala Barmac Ltd., (2003) 1 Arb LR 651 (SC) - Enforceability of conciliation settlement agreements

• State of M.P. v. Saith and Skelton (P) Ltd., AIR 1972 SC 1507 - Court's role in alternative dispute resolution

📊 Flowchart: Conciliation Process

START: Dispute Arises Between Parties
⬇️
Party A Sends Written Invitation for Conciliation
(Section 62)
⬇️
Does Party B Accept?
NO
No Conciliation
Parties May Pursue Other Remedies
YES ⬇️
Appointment of Conciliator(s)
(Section 64)
• 1, 2, or 3 Conciliators
• By Parties or Institution
⬇️
Submission of Statements to Conciliator
(Section 65)
⬇️
Conciliation Proceedings Commence
• Separate Meetings
• Joint Sessions
• Proposal of Solutions
⬇️
Conciliator Acts per Section 67
• Independent & Impartial
• Guided by Fairness & Justice
• Makes Settlement Proposals
⬇️
Do Parties Reach Settlement?
NO
Termination of Conciliation
(Section 76)
⬇️
Parties May Resort to Arbitration or Litigation
(Section 77)
YES ⬇️
Settlement Agreement Drawn & Signed
(Section 73)
⬇️
Conciliator Authenticates Agreement
⬇️
Settlement Agreement = Arbitral Award
(Section 74)
Enforceable as Court Decree

Key Sections Summary Table

Section Title Key Provisions
Section 62 Commencement of Conciliation Proceedings Written invitation and acceptance required
Section 63 Number of Conciliators One, two, or three conciliators as agreed by parties
Section 64 Appointment of Conciliators Procedures for appointing conciliators, institutional assistance
Section 65 Submission of Statements Parties submit brief statements of dispute
Section 67 Role of Conciliator Assist parties independently and impartially, guided by fairness
Section 70 Disclosure of Information Conciliator must disclose information between parties
Section 73 Settlement Agreement Final and binding written agreement signed by parties
Section 74 Status of Settlement Same status as arbitral award under Section 30
Section 75 Confidentiality All proceedings and information remain confidential
Section 76 Termination of Proceedings Circumstances under which conciliation terminates
Section 80 Role in Other Proceedings Restrictions on conciliator acting in other capacities

❓ Practice Questions & Solutions

Question 1: What is the difference between arbitration and conciliation under the Arbitration and Conciliation Act, 1996?

Solution:

Key Differences:

  • Decision-Making: In arbitration, the arbitrator makes a binding decision (award). In conciliation, the conciliator facilitates parties to reach their own agreement.
  • Nature: Arbitration is adjudicatory; conciliation is facilitative.
  • Formality: Arbitration is more formal with procedures similar to court proceedings. Conciliation is informal and flexible.
  • Evidence: Arbitration may require formal evidence presentation. Conciliation focuses on interests and settlement rather than evidence.
  • Outcome: Arbitral award is binding and enforceable. Settlement agreement in conciliation is also binding (Section 74) but reached by mutual consent.
  • Role: Arbitrator judges the dispute; conciliator assists in resolution.
Question 2: Can parties appoint any number of conciliators they wish? Explain with reference to Section 64.

Solution:

According to Section 64 of the Act, parties can appoint one, two, or three conciliators. The specific provisions are:

  • One Conciliator: Both parties may agree on the name of a sole conciliator.
  • Two Conciliators: Each party may appoint one conciliator.
  • Three Conciliators: Each party appoints one conciliator, and the parties agree on the name of the third conciliator who shall act as the presiding conciliator.

The Act does not provide for any other number of conciliators. This limitation ensures effective functioning and avoids deadlock in decision-making. Parties cannot appoint four or more conciliators under the statutory scheme.

Question 3: What happens if one party sends a conciliation invitation and the other party does not respond?

Solution:

As per Section 62 of the Arbitration and Conciliation Act, 1996:

  • A party wishing to initiate conciliation must send to the other party a written invitation to conciliate.
  • Conciliation proceedings commence when the other party accepts the invitation in writing.
  • If the other party rejects the proposal or does not respond to the invitation, there will be no conciliation proceedings.

Therefore, conciliation is a consensual process that requires acceptance by both parties. Silence or non-response is treated as rejection, and the conciliation cannot proceed. The party who sent the invitation may then pursue other remedies like arbitration or litigation as per the contract terms.

Question 4: Can a conciliator who has facilitated a settlement agreement later act as an arbitrator for the same dispute if it arises again?

Solution:

Section 80 of the Act specifically addresses this situation:

General Rule: Unless otherwise agreed by the parties, the conciliator shall not act as an arbitrator or as a representative or counsel of a party in any arbitral or judicial proceeding in respect of a dispute that is the subject of the conciliation proceedings.

Reasons for this restriction:

  • The conciliator gains confidential information from both parties during conciliation.
  • Acting as an arbitrator later would create bias and conflict of interest.
  • It would violate the principle of independence and impartiality.
  • Parties might withhold information in conciliation fearing it could be used against them in arbitration.

Exception: If both parties expressly agree in writing after the dispute arises, the conciliator may act as an arbitrator. However, this is not recommended as it undermines the confidentiality and trust of the conciliation process.

Question 5: What is the legal status of a settlement agreement reached through conciliation? Is it enforceable?

Solution:

According to Section 74 of the Arbitration and Conciliation Act, 1996, a settlement agreement has a very strong legal status:

"The settlement agreement shall have the same status and effect as if it is an arbitral award on agreed terms on the substance of the dispute rendered by an arbitral tribunal under section 30."

This means:

  • The settlement agreement is final and binding on the parties (Section 73).
  • It is enforceable as a decree of a court.
  • It has the same legal effect as an arbitral award.
  • Parties can execute it like a court judgment.
  • If one party defaults, the other party can approach the court for enforcement without filing a fresh suit.

Process of Settlement:

  1. Parties draw up and sign a written settlement agreement (Section 73(1)).
  2. The conciliator authenticates the settlement agreement (Section 73(2)).
  3. The agreement becomes enforceable immediately.

This provision makes conciliation an attractive dispute resolution mechanism as it provides certainty and enforceability to the outcome.

Question 6: Explain the significance of the case Guru Nanak Foundation v. Rattan Singh & Sons in the context of Alternative Dispute Resolution in India.

Solution:

Guru Nanak Foundation v. Rattan Singh & Sons (AIR 1981 SC 2075) is a landmark case that highlighted the problems with dispute resolution under the Arbitration Act, 1940 and paved the way for reforms leading to the Arbitration and Conciliation Act, 1996.

Key Observations by Justice D.A. Desai:

The Court noted that while arbitration was intended to be a quick and informal alternative to court procedures, it had become complex, time-consuming, and expensive - defeating its very purpose. The Court famously stated that the proceedings under the 1940 Act "has made lawyers laugh and legal philosophers weep."

Significance:

  • Catalyst for Reform: This case became a rallying cry for reforming arbitration and introducing conciliation in India.
  • Led to 1996 Act: The observations influenced the Law Commission's 76th Report and ultimately led to the enactment of the Arbitration and Conciliation Act, 1996, which was based on the UNCITRAL Model Law.
  • Emphasis on Simplicity: The case emphasized that ADR mechanisms should be simple, less technical, and avoid procedural complexities.
  • Limited Court Intervention: It highlighted the need for minimal judicial intervention, which is now enshrined in Section 5 of the 1996 Act.
  • Introduction of Conciliation: The case's emphasis on informal dispute resolution contributed to the inclusion of comprehensive conciliation provisions (Part III) in the 1996 Act.

Impact on Conciliation:

The principles from this case ensure that conciliation under the 1996 Act remains flexible, informal, and party-driven, with minimal court interference. It reinforces the philosophy that conciliation should focus on facilitating settlement rather than applying strict legal procedures.

© 2025 Legal Education Resource | Arbitration and Conciliation Act, 1996

This resource is for educational purposes only and does not constitute legal advice.

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